PRIVACY POLICY for SEB Funeral Services Trading as France Family Funerals ABN 13 630 504 639
1. Introduction France Family Funerals is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and manage your personal data in accordance with the National Privacy Principles found in the Commonwealth Privacy Act 1988 (Privacy Amendment Act 2000) and the Australian Privacy Principles (APPs). 2. Information Collected We may collect and process the following types of personal information:
Personal details (e.g., name, address, contact information)
Identification information (e.g., driver's license, passport details)
Financial information (e.g., payment details)
Sensitive information (e.g., health information for funeral arrangements)
Other information relevant to our services
3. How We Collect Information We may collect your personal information through various channels, including:
Direct interactions (e.g., when you provide information in person, over the phone, or through our website)
Automated technologies (e.g., cookies on our website)
Third-party sources (e.g., funeral service providers)
4. Purpose of Collection We collect and process personal information for the following purposes:
Providing funeral services and related support
Managing and administering pre-arranged funeral plans
Complying with legal and regulatory obligations
Communicating with you about our services
Improving our services and customer experience
5. Disclosure of Personal Information We may disclose your personal information to:
Service providers assisting in the provision of funeral services
Legal and regulatory authorities as required by law
Third parties with your consent
6. Security of Your Information We are committed to ensuring the security of your personal information and have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect. 7. Access and Correction You have the right to access and correct your personal information held by us. If you wish to do so, please contact us using the details provided in Section 9. 8. Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices. The updated version will be posted on our website with the effective date. 9. Contact Us France Family Funerals welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.
Call: (02) 4058 1960
Post: Attn: Privacy Policy, France Family Funerals, PO Box 557, Nelson Bay NSW 2315, AUSTRALIA
