Why We're Different
There are many aspects of our funeral company which set us apart.
Here are 9 things we think you should know about us...
Here are 9 things we think you should know about us...
Family Owned and OperatedOur family continues to meet the needs of the community right where they are. We are mindful that our most valuable asset is our reputation and our success has been measured by trust of those families we have served for generations. Being family owned means we are accountable to you and you alone and not some larger conglomerates.
Comfortable SurroundingsWe offer modern and comfortable facilities. All are welcome to visit our Nelson Bay or Mayfield Chapels as well as our Stockton Arrangement Centre. Please call (02) 4981-4488 for a convenient tour appointment.
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Respect for DiversityFrance Family Funerals renders all services in a spirit of equality and respect to those of all races, faiths, nationalities and cultures.
Extraordinary CommitmentOur staff is simply the very best. We are kind, compassionate, knowledgeable, and dedicated to provide each family with complete care.
Community InvolvementWe emphasise community involvement on the part of our staff members which we believe cultivates respect for the uniqueness of all families. We believe in supporting local community and charitable organisations as well.
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Fair and Reasonable PricesWe represent the ideal combination of price and service. Our prices are clearly disclosed in our arrangements.
Rapid ResponseWe are there 24 hours a day, seven days a week. We will also meet you at your home, our office or anywhere and at any time you need us.
Care for Your Financial NeedsAt one time or another each of us has felt the impact of our economy. We know there will be families who need our help. We are available to talk with you about a service that will honour your loved one without causing additional financial burden. Please know we are here.
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Our Guarantee to You
Our fair prices represent the greatest value in the region. Our staff will always be kind, considerate and knowledgeable. Our facilities will always be modern and immaculate. If you are dissatisfied with an aspect of our service, we will reduce or eliminate a portion of our service charge.
