Why We're Different

There are many aspects of our funeral company which set us apart.
Here are 9 things we think you should know about us...

Family Owned

We continue to meet the needs of the community right where they are.  We are mindful that our most valuable asset is our reputation and our success has been measured by trust of those families we have served for generations.  Being family owned means we are accountable to you and you alone and not some larger conglomerates.

Comfortable Surroundings

We offer modern and comfortable facilities.  All are welcome to visit our Nelson Bay or Mayfield Chapels as well as our Stockton Arrangement Centre.  Please call (02) 4058 1960 for a convenient tour appointment.

Respect for Diversity

France Family Funerals renders all services in a spirit of equality and respect to those of all races, faiths, nationalities and cultures.

Extraordinary Commitment

Our staff is simply the very best.  We are kind, compassionate, knowledgeable, and dedicated to provide each family with complete care.  

Community Involvement

We emphasise community involvement on the part of our staff members which we believe cultivates respect for the uniqueness of all families. We believe in supporting local community and charitable organisations as well.  

Fair and Reasonable Prices

We represent the ideal combination of price and service. Our prices are clearly disclosed in our arrangements.

Rapid Response

We are there 24 hours a day, seven days a week. We will also meet you at your home, our office or anywhere and at any time you need us.

Care for Your Financial Needs

At one time or another each of us has felt the impact of our economy. We know there will be families who need our help. We are available to talk with you about a service that will honour your loved one without causing additional financial burden.  Please know we are here.

Our Guarantee to You

Our fair prices represent the greatest value in the region.  Our staff will always be kind, considerate and knowledgeable. Our facilities will always be modern and immaculate.  If you are dissatisfied with an aspect of our service, we will reduce or eliminate a portion of our service charge.

Family owned and operated, our goal is to offer value and comfort while providing dignified and meaningful funeral and memorial services to all families.

Our responsibility is to expand this genuine commitment to excellence by providing an experienced, highly trained, and caring staff to meet the needs of our ever-changing community.