The role of a Funeral Assistant is vital to ensure the professionalism and high-quality standard that France Family Funerals takes pride in delivering to our families and communities, whilst providing you with a rewarding vocation. This opportunity allows you to work with a passionate and multi-skilled team of professionals that embrace the funeral service industry. Although no previous industry experience is needed, the role requires:
Skills in people/relationship management
Impeccable verbal and personal presentation
Ability to prioritise and work effectively under pressure
Be outcome focused
Excellent attention to detail
Second-to-none customer service skills
This role will entail, but not limited to:
Setting up for the funeral services both within our facility, as well as at external churches and chapels
Providing support to our Funeral Directors and assisting them before, during and after the funeral service as required
Providing a transfer service for the deceased, from home or hospital, through to our client's care
Assist with the detailing of company vehicles to ensure first class presentation.
Applicants must be flexible with availability.
Importantly this role requires superior stakeholder communication skills, to ensure understanding of all requirements, whilst multitasking to meet timeframes and deliver on high expectations.
